Care conversations shouldn’t begin in a crisis. By raising the subject before a resident moves in, villages can set clear expectations and support genuine ageing in place.
Being blamed for someone else’s problems can catch even strong performers off guard. Here’s how to respond, when to escalate and why leaders must act early.
Learn how Victoria’s proposed Retirement Village Code will impact operators, compliance and professional standards.
The latest resident survey isn’t just about Support at Home. It offers an important reminder of the growing role Village Professionals are playing every day
One operator’s latest resident survey highlights an emerging trend across retirement living, and why village professionals may need to rethink how wellbeing is delivered.
Waiting lists are a sign of demand. But are operators mistaking interest for readiness? A simple question challenges us to think differently.
A unit can be market ready and still sit vacant. The difference between market ready and market competitive is becoming increasingly expensive – and we don’t just mean the cost of doing the work.
New data provides a greater level of insight into the investment of time and money by operators each year in getting units ‘market ready.’ Are conditions about to change though?
More than 2,000 retirement village residents have already shared their Support at Home experiences. With wait times now averaging 12 months, more are invited to participate.
Annual CIP climbed to its highest level in over two years in March. Operators are now tasked with working with residents given how this figure influences their Village Budget.
Wellbeing roles are on the rise. When these roles are being defined by navigating My Aged Care, we may be mistaking essential support for the purpose of the job itself.
The Queensland residents’ association is hosting a practical, best-practice session for Residents Committees to build confidence, clarity and governance capability. QLD village managers are encouraged to share this with their residents.