One operator’s latest resident survey highlights an emerging trend across retirement living, and why village professionals may need to rethink how wellbeing is delivered.
From CPI uncertainty and staff training obligations to compliance, here are our takeaways from our recent South Australian Lunch & Learn.
A unit can be clean, functional and ready for occupation, yet still struggle to compete in today’s retirement living market.
Waiting lists are a sign of demand. But are operators mistaking interest for readiness? A simple question challenges us to think differently.
Earlier this week, two individuals were recognised in the field of Village Management and Sales at an industry awards night in Brisbane
A unit can be market ready and still sit vacant. The difference between market ready and market competitive is becoming increasingly expensive – and we don’t just mean the cost of doing the work.
Village professionals aren’t investigators. But when you know your residents, noticing a subtle change in behaviour, confidence or wellbeing can sometimes be the first step towards meaningful support.
Busy all day but achieving little? Learn how to cut through constant interruptions, reset your focus, and spend more time on work that truly makes a difference.
New data provides a greater level of insight into the investment of time and money by operators each year in getting units ‘market ready.’ Are conditions about to change though?
Think about the last time you felt genuinely heard at work. Chances are, it built trust quickly. It made you more open. More willing to share. That’s the power of listening and it’s one of the most underused leadership skills.
More than 2,000 retirement village residents have already shared their Support at Home experiences. With wait times now averaging 12 months, more are invited to participate.
Two managers. Same workload. Same online training. Very different outcomes. Simple habits can turn “tick and flick” learning into a real, lasting impact.