Development Program for Village Professionals - points and achievements

Professionalism is about more than periodic training

To achieve positive outcomes for residents and a secure business for operators requires an integrated development program for village professionals designed to grow and evolve with your business, the changing customer and evolving regulation. Beyond coursework and learning, what sets DCM Institute apart is an ongoing 12-month program that caters the changing demands placed on village professionals across the country. DCM Institute offers constant support from our expert team and access to the largest network of village professionals through regular events.

What We Offer:

  • Continuous learning featuring leading subject matter experts in the retirement and community living sector.
  • The largest peer network of village professionals who share our collegiate passion.
  • Ongoing support with navigating complex management, compliance and residents concerns.
  • A program which meets industry best practice and accreditation, as well as the requirements of the Rules of Conduct for NSW Operators
USP's Development Program for Village Professionals
Professional development with DCM Institute

Market Leading Knowledge Centre

Our learning management system contains more than 300 resources including topics to develop skills and capability, policies and procedures, and an extensive library which is kept up to date with the latest aged care & retirement living industry trends and regulations.

Professional Development Day Workshops

Twice-a-year across five capital cities we hold workshops that deep-dive into subject matter relevant to the role of Village & Community Managers, Sales Managers, and Head Office Staff. These days enhance the skills and knowledge of those in attendance, while also building on their professional network within the sector.

Development Program for Village Professionals - events

Check out some of the topics available via our catalogue

Take a look at some of the topics available in our catalog

Professional development events - Village summit

VILLAGE SUMMIT – The Premier Event for Village Professionals

Each year we recognise the incredible work of Village Professionals around the country at our annual VILLAGE SUMMIT event. This single day of learning and motivation features thought leaders and executives from across the sector, alongside unmatched networking opportunities with like-minded and collegiate professionals.

Ongoing Support of your people

Our Professional Development Program for village professionals has been designed by sector experts, for the sector. This means we are ideally placed to support your management team to navigate the ever changing and challenging conditions they operate in.

Development Program for Village Professionals - James Wiltshire
Development Program for Village Professionals

Our program is designed to meet the requirements of:

Join us in sharing the success of your team - Development Program for Village Professionals

Participants earn Professional Development Points

Every DCM Institute topic and masterclass completed, and event attended, earns Professional Development Points. These points sit on a transcript of achievement which can be used to demonstrate a real commitment to learning and professional development.

We encourage participants to set themselves a goal of 300 points per year, which equates to about 25 hours of learning and development.

Each year, we recognise those who have reach a milestone of 1,000 points at our VILLAGE SUMMIT event.