What a refreshing experience.
Over the last three weeks, our DCM team has been supporting three face-to-face Village Network meetings, with more to follow.
In SA, Sally & I gathered with 20-plus village professionals to catch up and have a tour of the diverse Stockland Somerton Park village. We also talked all things on the SA Retirement Village Act review, expected SA Water rate changes and Five Good Friends’ new Village concierge product.
New South Wales
In NSW, Judy and 15 village professionals gathered at the award-winning Terraces village, operated by Presbyterian Aged Care, and shared insights about assisting residents to travel intra and interstate.
They also talked about the value of maintaining a peer network, the floods and the impact they have on villages and resident families. They also shared some light-hearted giggles about books and movies set in retirement villages.
Here is some light entertainment if you are interested:
In Victoria this week Judy and 20 village professionals shared the morning together at Australian Unity’s The Grace at Albert Park, which features stunning views.
The discussion was around the exciting future and opportunities Retirement village operators have to look forward to. They also discussed how the village manager can set or break a culture of a village and the importance of engaging all levels of staff in the village business similar to the airline industry, where staff are encouraged once a year to sit in another role in the business for the day.
Keep an eye on the DCMI Network announcements for more Village Network gatherings near you coming soon.