
More than just bricks and mortar
- Categories Key things to help you everyday
- Date July 24, 2025
At this week’s DCM Institute Professional Development Day in Adelaide, Laidre reinforced what many operators already know: refurbishments in retirement villages demand more than technical expertise—they demand care, coordination, and respect.
Henri Wolf, Laidre’s Senior Delivery Manager (left), spoke about the importance of working in live environments. “Before any work begins, we ensure your site team is fully across our methodology—every step, every timeline,” Henri explained.
“And where there’s an opportunity to include local trades or personnel, that’s always our preference. It’s one of the ways we support the communities we’re working in.”
Laidre’s interaction with residents is just as considered. The team understands that construction can be disruptive, and they go to great lengths to minimise impact. “We’re guests in people’s homes—there’s no other way to say it,” said Henri.
“Our conduct reflects that. From how we communicate to how we clean up our standards are personal.”
This mindset reflects a broader ethos that defines Laidre’s culture. Giving back is built into the business. Their philanthropic and not-for-profit work is part of their DNA—and they hold their subcontractors to the same standard. “We don’t separate values from delivery. If you work with us, you represent what Laidre stands for.”
What stood out to those in attendance was Laidre’s understanding of the dynamics of the retirement village environment.
Henri and his colleague Matt Guillaumier (right) spoke on the strong outcomes they have delivered for their clients through supporting village managers and residents—not just with the finished build, but throughout the entire process.
“Refurbishment is more than construction. It’s about delivering an outcome that supports village teams, respects residents, and enhances community life,” said Matt.
Laidre will be joining the DCM Institute at upcoming events in Brisbane and Sydney. For more information visit laidre.com.au.
With over 20 years of experience in the seniors living sector, James has led operations for both large and small operators. Throughout his career, he has demonstrated a deep commitment to a resident-focused approach, working tirelessly to establish, improve, and transform retirement communities for some of Australia's top owners and operators.
James holds a Masters Degree in Commerce and Economics (UNSW) with an advanced specialisation in Human Resource Management. A former member of the NSW Retirement Living Council, he continues to sit on numerous sector Committees.
You may also like
When the facts aren’t enough
Are we leading today’s villages with yesterday’s thinking?
