“It is really a people-person job,” says RetireAustralia village manager Giselle Spice

Giselle Spice loves people.

“If you have a passion working with people, and strive for exceptional customer service, then this job is for you,” said the Village Manager of RetireAustralia’s The Verge at Burleigh Retirement Village on QLD’s Gold Coast.

“Every day is a different day. It’s like a box of chocolates, you don’t know what each day is going to bring. You have to have skills in all sorts of things but the most important is people skills.

“It is really a people-person job.”

Giselle has been working in the sector for the past 30 years and the job brings her back to a former workplace.

“I have an extensive background, working for Robinson Park, Aveo, Stockland, Aura and Ingenia. 

“I started as an Assistant Village Manager, when I was 27, and worked my way up to Village Manager, before moving into sales.

“I don’t know if you know, but I’ve actually worked for RetireAustralia before. I was the Village and Sales Manager at their Noyea Village for six and a half years. It was a great company to work for.

Giselle said she loved the variety of the role, even if it is challenging.

“I have a passion for the residents and for trying to make their lives better while they are living in the village. 

“There are always different things to do every day. It’s not just one thing.”

The Verge on Burleigh, RetireAustralia’s first vertical village, opened in June last year. 

“I have only been here three months but working in a beautiful village like this one has been amazing, just seeing how big the apartments are and what we have to offer residents here at The Verge,” Giselle said.