Program for Village and Community Managers,
and Head Office Staff
Professionalism, For Purpose
We believe a career in the retirement and seniors living sector is ‘for purpose’ with professionals across the country prioritising the lifestyle and wellbeing of senior Australians.
The DCM Institute, established in 2019, enhances the professionalism of retirement village managers through expert-designed programs.
Over 600 professionals access our top-tier learning system with 300+ resources. Our biannual professional development days and unique VILLAGE SUMMIT event foster industry excellence. Whether you’re a manager seeking development or an owner improving business, DCM Institute equips you with a competitive edge.
Upcoming Events
12
February
Lunch & Learn Sydney
12.30 - 1.15pm
Virtual
18
February
Professional Development Day Adelaide
8.30 am
Crowne Adelaide
20
February
Professional Development Day Perth
8.30 am
Crown Perth
22
February
Professional Development Day Brisbane
8.30 am
Brisbane Marriott Hotel
27
February
Professional Development Day Melbourne
8.30 am
Novotel on Collins
5
March
Professional Development Day Sydney
8.30 am
Pullman Sydney Hyde Park
Some of the topics readily available in our Knowledge Centre
Each topic earns you Professional Development Points
Why choose DCM Institute?
Unparalleled expertise in retirement and community living management.
Our sector-leading program, extensive resources, and dedicated support ensure you will be equipped to lead a successful business dedicated to senior Australians. We prioritise best practices, regulatory compliance, and innovative solutions, empowering you to deliver an exceptional experience for your residents.
90
%
Approval Rating
program content and speaker knowledge
95
%
Positive Recommendation
participants would recommend to other managers
95
%
Satisfaction Score
rating the overall program
Learn more about how
DCM Institute can help
Let's customise a solution that aligns with your village manager training needs and growth objectives.
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Testimonials
It shows our residents, and the community, that we’re willing to continue our education and training.
I think that’s important… to be reignited with new information all the time
Carla Upfill
Village customer service coordinator
The topics covered have been both interesting and informative. I really like the fact that I get to catch up with the other managers from our own organisation – we don’t see each other except at the DCMI days or the occasional get together our Head of RL organises
Donna Gauci
Retirement Community Manager
Since starting at DCMI I have learnt lots of valuable information to help in my role, while feeling a part of a greater community of like minded Retirement Village Managers from all over Australia.
Sally Doodt
Retirement Village Manager
“Thank you for your fantastic program and support during my time with DCMI. I shared so much industry knowledge, and the networking opportunities I enjoyed during our gatherings were fantastic. I would encourage anyone in the industry to take advantage of this learning and networking space. “
Mary Lee
Keyton