The Program kicks off again in July 2024






23 July

25 July

30 July

6 August

8 August

These days are about more than learning. They provide a unique opportunity to network and share experiences with like-minded professionals who share a desire to achieve operational excellence in village and community living. 

The DCM Institute is pleased to be able to continue to share this journey with more than 550 Village Professionals across the county and, during the months of July and August, we will be doing a deep dive into sales with subject matter experts joining us in each capital city. 

The day will explore: 

  • The Customer Journey 
  • Understanding Resident Contracts and Disclosure Requirements 
  • Solution Selling & The Role of The Village Manager 
  • Case Studies and Workshops 

These days run from 8.30am until 3pm on the designated dates across the country – and remember to bring your Learning Journals! 

Attendance at our Professional Development Days is one of the many benefits of being a participant in the DCM Institute’s Program. 

In 2024, we continue to make these professional & networking days available to non-members for $350 + GST per person. This is a small, valuable investment and will set you up for success as we enter Spring – the best time of year for sales. 


DCM Institute Participants

Single Event Participants