Building trust with the new customer remains key

As reported in our sister publication SATURDAY, last weekend, the pandemic and isolation has seen a buoyant...

Getting consultation right is vital in building happy communities

Consultation is something most of the Retirement Village Acts around the country refer to as being a useful practice to achieve change.   ...

Women Leadership Roles on the Rise in the RV Sector

For the second successive year land lease community, rental village and tourism park operator Ingenia Communities has...

Do your residents struggle with the Digital Age? Here is a ‘village’ solution

It will be no surprise to you that many village residents struggle with the internet, and...

Why a Social Media Strategy has to be on your 2022 Marketing Hit List?

With the average Australian spending 88 hours per month online, it should be no surprise...

Helping your Residents & Families understand the transition to aged care

The transition from independent living to aged care can be a difficult and uncertain time...

Village operators worried as older managers are retiring and difficult to replace

Workforce supply is increasingly difficult across the country, but as our sister publicationSATURDAY explored in its...

Emergency planning – it’s not all about bushfire – but it is about a plan

Often when considering emergency planning in villages there is a tendency to focus on fire,...

Have you got casual employees? You need to know these new changes to the Fair Work Act