I’ve talked previously about the changing characteristics of this next generation, the Baby Boomer. They are now rapidly taking up occupancy in our villages.
Just like they have done in every aspect of their journey, Boomers are displaying traits and behaviours that call for new consultation and communication models.
One of the best examples of why we should consult with residents is the video above left by Becky Hirst. In it, she explained she knows nothing about road construction – but she knows everything about the road she lives on, because she walks and drives it every day and night.
Watch it HERE and it will give you a smile. It may cause you to rethink resident consultation as well.
Becky has been speaking at our VILLAGE SUMMIT events around the country on the building steps and importance of Community Engagement.
If you are interested in finding out more about Becky, she has recently written published her book, For the Love of Community Engagement.
Find out more here – www.fortheloveofcommunityengagement.com
Wanted and expected? Yes and yes
The activity we have already seen over the last 5 years, with the activation of the residents’ associations across the country, indicates strongly to me that residents want to – and expect to – be engaged in dialogue where decisions that may impact or affect their futures and lifestyles are occurring.
The next time you’re making a decision, perhaps think a little bit more broadly about who the decision might impact or affect – and importantly, who else might be able to contribute valuable insight.
Next time you are preparing to make a significant decision on behalf of your residents, consider how you might be able to come alongside your community and engage at a deeper level to gain a broader perspective from those impacted or affected.