DCM Institute participant Roslyn Prentice, who is Village Manager at Ryman Healthcare’s John Flynn Retirement Village in Burwood East, 17km east of Melbourne’s CBD, has been named Leading Age Services Australia’s Village Manager of the Year.
It is the second successive year that a DCM Institute participant has won the award. Nikki Dharwin who managed Bethanie Warwick and Bethanie Joondanna retirement villages in Perth, won the LASA award last year.
The award recognises Roslyn’s total commitment to the wellbeing of residents and staff at the village, leadership during COVID-19, and creation of initiatives to improve the lives of older people.
Her award-winning initiatives included the creation of a ‘Resident Directory’ featuring comprehensive information on everything from allied health professionals in the area to fun things to do.
The directory, which is given to all residents upon their move to the village, has received praise from people who moved from outside of Melbourne to John Flynn.
Roslyn was surrounded by residents and team members at the village when she found out she had won and was greeted by rapturous applause.
“I’m incredibly humbled to be named ‘Village Manager of the Year,’” she said.
“This is an acknowledgement of not only myself, but the amazing people at John Flynn and at Ryman Healthcare who support me to lead such a fabulous community.
“Every day it is an absolute privilege to work with such a dedicated team who provide outstanding care to our residents.”
Ryman Australia CEO Cameron Holland (pictured with Roslyn) said Roslyn was an extremely deserving recipient.
“Roslyn not only manages the independent living, but residential aged care and serviced apartments and home care as well,” he said.
“The size of the team and the responsibility this requires is immense.
“We are extremely lucky to have a leader like Roslyn as part of the team.”
Find out more about DCM Institute