LDK focuses on culture, culture, culture in private aged care

It is said that culture eats strategy for breakfast, and in his presentation at VILLAGE SUMMIT 2022, Byron Cannon, CEO of LDK, spoke passionately about the important role culture plays in his team delivering on its purpose – the “one-move promise”.

LDK is the leader in the new segment ‘private aged care’, being a retirement village that delivers care up to palliative levels under the Retirement Village Act.

LDK’S big focus is on the right people in the right roles. In taking the audience through the LDK Way at the VILLAGE SUMMIT in Brisbane last week, Byron shared that “the right people” for LDK includes focussing on hospitality skills over care skills.

Byron is currently featured in the 42^nd issue of SATURDAY magazine, where he talks to overinvest from the outset in specialist staff and governance, without which you can “forget about” private aged care.