Picture this: you are the Village Manager with 80 homes and 120 residents. Each of them has a vague or …
Travelling around the country delivering the Village Manager Professional Development Program, I was asked by a program participant an interesting …
Everyone likes to feel ‘connected’. In fact the World Health Organisation and Maslow’s famous Hierarchy of Needs both identify that …
This is a resident subject that is often talked about but so easily forgotten – but it is really important …
We saw this on a social media feed and couldn’t resist presenting it to you today.
You can join our Village Management Professional Development program at any time. Download a brochure HERE and check out the 12 month …
Our fourth Professional Development Day is happening today in Adelaide. We have already been to Brisbane, Sydney and Perth, with …
This week Jodie Prosser and her team staged our first Village Manager PD days in Brisbane and Sydney. Close to …
Last issue we talked about ‘customer experience’. Being the leader of the village community, you cannot deliver or achieve consistent, …
The hardest thing to achieve is getting ‘new money’ after budgets have been set, so now is the last chance …
Have you heard that compulsory ‘buybacks’ are coming your way and do you understand them? In simple terms, regulators across …
Last issue we talked about ‘Customer Experience’. In that discussion is the concept of village managers being leaders. We cover …