There is an increasing discussion by state regulators around mandated buybacks. Started by QLD 18 months ago, the concept is …
Has your owner or others been talking about ‘customer experience’, how important it is and how you should be implementing …
The role of Village Manager is unlike any other. You are responsible for building communities and also leading a team …
To comply with the retirement village Code of Conduct Village Managers will have to demonstrate training has been completed across …
They say that ‘sales solve all problems’. For retirement villages speedy turnover of homes is desired by residents, families and …
This week we briefed Matt Church (pictured above) for his keynote speaking role at our village Summit in two weeks …
The Royal Commission into Aged Care Quality and Safety will roll on until at least December. Over the next two …
If your village operator is a member of LASA (Leading Age Services Australia), the Retirement Living Council or the Property …
As a Retirement Village Manager, you will be thinking about your career prospects going forward. The good news, despite the …
The best time to go fishing is when the fish are jumping – and the retirement village buyers should be …
Early indications reveal Retirement Living sales will be slow in 2019. Negative media, the impacts of a softening residential housing …
Do your village contracts require you to charge a departing resident or their family or their estate ongoing weekly fees …