Another team meeting. Another list of updates. Another hour where everyone hears what needs to happen – but does anyone leave knowing something new?
Think about the last time you felt genuinely heard at work. Chances are, it built trust quickly. It made you more open. More willing to share. That’s the power of listening and it’s one of the most underused leadership skills.
More than 2,000 retirement village residents have already shared their Support at Home experiences. With wait times now averaging 12 months, more are invited to participate.