The latest resident survey isn’t just about Support at Home. It offers an important reminder of the growing role Village Professionals are playing every day
Village professionals aren’t investigators. But when you know your residents, noticing a subtle change in behaviour, confidence or wellbeing can sometimes be the first step towards meaningful support.
Words by Roger Pallant, Secretary, NSW Retirement Village Residents’ Association
Scammers are increasingly targeting older Australians, but speaking up can be a powerful defence. We reflect on how creating a supportive environment can protect residents.