The Retirement Living Code of Conduct celebrated its first birthday last week.
The new code for retirement villages was developed by the Property Council and LASA to give customers confidence in village management and operations.
Ben Myers from the Property Council said they’ve been thrilled to see almost 50 per cent of retirement villages participate and sign on.
This is despite obvious external pressure from COVID.
You’ve got to say it’s a real win for the sector.
“This year we will be increasing awareness of the Code to grow the number of subscribers,” Ben says.
“We have set an ambitious target of 75 per cent take up in the industry. This would seriously demonstrate the industry’s commitment to residents and to robust self-regulation.”
We here at the DCM Institute strongly support the Code of Conduct industry framework, and believe it supports best practice village operation, staff retention and resident satisfaction.
This is why we’ve provided plenty of info in our village manager professional development program to supply knowledge, guidance and resources to fast-track compliance with the code.
Keep an eye out for a new tool to be released in our 2021 program.
The Code of Conduct Gap Analysis tool can be used in conjunction with the Code Implementation plan. These resources help operators progress in their compliance of the code in2021.
You can find out more about our professional development program, and how it will help keep your village compliant here.