Five for Friday with Sarah Tibbotts

Five for Friday with Sarah Tibbotts 

The DCM Institute Professional Development program for village managers rewards participants who reach 1000 Professional Development points. In this edition we spoke to Sarah Tibbots, Area Manager – Sydney South and Southwest, Uniting Independent Living. 

Did you have other jobs before becoming a Village Manager? 

I started working on reception with Uniting as I really didn’t know what I wanted to do after leaving school. After working on reception for a few years I was then poached to work as the Enquiries Officer within the Independent Living team, talking to hundreds of potential clients each week. I was then asked to cover the role of a Village Manager for a few months, and realised I loved it. It’s been seven years in the Village Manager role and I haven’t looked back! 

What do you enjoy most about your role? 

 I’m a people person and love interacting with the residents. If someone was to pick out any resident from one of my villages, I could tell you something special about them.  

What have you gained from the DCMI program?  

I have learnt a lot through the DCMI program. Whether it is being quizzed on the Retirement Villages Act by MinterEllison, listening to a Q & A session on a relatable topic or accessing the Knowledge Centre for a Master Class or refresher topic, it’s all valuable! It’s wonderful to be in a room with like-minded people learning new things. 

How do you manage your time to ensure you can balance responsibilities to residents and your operator, with your own learning and development?  

I manage multiple villages so sometimes this can be a challenge! I have to be very organised, and a prioritised to-do list is key!   

The one thing you would tell anyone thinking of being a Village Manager.  

 It’s a very rewarding job and no day will ever be the same. 

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