Earlier this week more than 150 Village Professionals turned in to an eye-opening masterclass on Cybersecurity. We unpack insights from with experts Shane Bell and Lee Shrimpton, exploring resilience, staff training, scam awareness, and the growing role of trust in retirement living.
A reflection on our recent Masterclass on ‘Data Storytelling’, as we take a look at one of the many tools we were left with to improve how we communicate with others – especially around complex subject matter.
Reflective learning turns compliance into confidence. These insights from sector leaders show how you can manage rising insurance costs and build better partnerships with your broker and your residents.
Managing insurance in a retirement village environment is not just about having policies in place—it’s about proactively ensuring the coverage evolves with your operations, risks are well understood, and claims are handled smoothly. Here are some essential practices to help you navigate insurance program management with confidence.
The DCM Institute hosted a masterclass earlier this week which looked at Disaster Management, with a focus on preparedness, response and recovery.
Public speaking isn’t for everyone, which is why we will be partnering with Cat Matson in the coming weeks for our next masterclass. Here are some tips from Cat for those who get anxious about public speaking.