
Are Victorian Operators Ready for a Financial and Operational Overhaul?
- Categories Key things to help you everyday, States
- Date February 7, 2025
The Victorian Government’s proposed Retirement Villages Amendment Bill 2024 introduces significant changes that will impact retirement village operators, requiring them to reconsider their financial and operating models. Minister for Consumer Affairs Gabrielle Williams introduced the Bill to Parliament prior to Christmas, claiming it will provide some of the strongest protections in Australia for residents.
Industry Considerations and Uncertainties
Speaking to The Weekly Source, Rosemary Southgate, Principal at Russell Kennedy, the full impact of the reforms remains uncertain, particularly regarding the forthcoming Code of Practice and detailed Regulations, which are expected to be developed by 2026.
“Changes to the pre-contract disclosure requirements, the commitment to create simpler, transparent contract templates, and increased resources for dispute resolution are welcome,” she said.
Rosemary emphasised that the Bill introduces significant financial implications for operators. The government is seeking to regulate deferred fees, capital gain sharing, exit entitlement payments and calculations, capital replacement and maintenance, and village operating deficits.
“These reforms will require operators to reassess their financial and operating models moving forward,” Southgate added.
“While some of the changes bring Victoria in line with other states, some elements of the Bill indicate a shift towards a more restrictive financial framework that could limit contract flexibility for consumers.”
With the next Victorian Parliamentary sitting this week, operators will need to closely monitor developments and prepare for potential adjustments to their business models as further details emerge.
For more information on the Victorian reforms, join the DCM Institute at our upcoming Professional Development Day where Rosemary will present on the reforms in more detail.
With over 20 years of experience in the seniors living sector, James has led operations for both large and small operators. Throughout his career, he has demonstrated a deep commitment to a resident-focused approach, working tirelessly to establish, improve, and transform retirement communities for some of Australia's top owners and operators.
James holds a Masters Degree in Commerce and Economics (UNSW) with an advanced specialisation in Human Resource Management. A former member of the NSW Retirement Living Council, he continues to sit on numerous sector Committees.