This is a question I’ve asked across the country these past few weeks at our Professional Development Days. The result has been as confronting, as it has been unsurprising.
Finding common ground is key to communicating through a difficult situation. As we have uncovered during our recent event series, it is not as easy as it seems.
If residents are asking “why?”, it’s time to start with what matters. Turn numbers into stories they’ll understand — and remember.
Reflective learning turns compliance into confidence. These insights from sector leaders show how you can manage rising insurance costs and build better partnerships with your broker and your residents.
Yesterday, more than 250 professionals came together at Rydges World Square Sydney for DCM Institute’s final VILLAGE SUMMIT event for 2024.
The DCM Institute hosted a masterclass earlier this week which looked at Disaster Management, with a focus on preparedness, response and recovery.
DCM Institute’s networking events continued in Perth and Adelaide recently, empowering Village Professionals to collaborate and share experiences in the retirement living sector.
Professional development is no longer just about acquiring knowledge and skills—it’s about building relationships with networking very much a cornerstone of career growth.
Public speaking isn’t for everyone, which is why we will be partnering with Cat Matson in the coming weeks for our next masterclass. Here are some tips from Cat for those who get anxious about public speaking.
This is the feedback we have been getting this week as Professional Development returned to Adelaide and Perth.
Workshops designed to emphasize the importance of the customer journey and the essential processes operators need for success and compliance.