Everyone works in sales
- Categories Workshops
- Date July 11, 2024
The DCM Institute is set to launch a series of workshops designed to emphasize the importance of the customer journey and the essential processes operators need for success and compliance. Recognizing that both village management and sales carry KPIs and legal obligations, these workshops will foster the mindset that “everyone works in sales.”
The DCM Institute stages three full day events each year in each Capital City: two professional Development days plus the annual Village Summit.
This July/August the DCM Institute has assembled subject matter experts to share their experiences on the subject. Joining the DCM Institute team will be:
Adelaide, Tuesday 23 July
- Tammy Berghofer, Partner, MinterEllison
- Kerry Lehman, Co-Founder, Brand Partners
Perth, Thursday 25 July
- Bianca McGoldrick, Partner, Jackson McDonald
- Matt Southgate, Retirement Living Consultant, SwanCare
Brisbane, Tuesday 30 July
- Lucy Daikin Senior Associate, MinterEllison
- Paul McAlpine, General Manager – Sales and Marketing, Retire Australia
Melbourne, Tuesday 6 August
- Rosemary Southgate, Principal, Russell Kennedy
- Anne Lewis, Senior Sales Manager, VMCH
Sydney, Thursday, 8 August
- David McElhone, Partner, and Jonathan Chow, Special Counsel, MinterEllison
- John Burgess, Managing Director, Vision Lifestyle Projects
These days are part of the DCM Institute’s wider Professional Development Program, with registration included as part of a participant’s enrolment. A limited number of delegate passes are available for $350+GST.
Australia's largest professional development for village and community manager and head office staff.