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Ryman’s Village Manager Charisse Spence takes her team surfing for bonding

DCM Institute member Charisse Spence (far left) is Village Manager of Ryman Healthcare’s Deborah Cheetham Retirement Village at the seaside town of Ocean Grove on VIC’s Bellarine Peninsula.

With the village nearing completion, the Registered Nurse is assembling a team and has taken up an offer from another team member Rachel, a keen surfer, to have “unlimited” surfing lessons.

“The village is five minutes from the beach, so it’s easy to get the team to the beach. It’s a great way of bonding because we know we will be busy when the building is finished,” Charisse said.

“There are a couple who won’t do it, they come with their dogs but I think they really come for a laugh.”

Charisse, named Ryman’s Leader of the Year at the company’s 2022 Awards, said Ryman recently held a recruitment night and more than 100 people turned up.

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“They were literally lined up outside the door. We are going through the expressions of interest,” said Charisse, who has more than 25 years’ experience in the healthcare sector, from working as a Clinical Nurse Specialist in the Intensive Care Unit at University Hospital Geelong, managing regional operations at the Western Victoria Primary Health Network and establishing an Enrolled Nursing Course. She has also been at the forefront of medical research, leading the Barwon Health Cardiac Research Unit for about 10 years.

“There are 18 of us at the moment and I would say we need another six to eight staff when the village is finished in July.

“I want to promote a diverse, welcoming and nurturing culture that sets the foundations for an adaptable and versatile workforce.”

Deborah Cheetham Retirement Village currently has 65 residents. It will have 120 care beds and 53 serviced apartments when complete.   

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RLC names Best Village Manager and Salesperson of the Year in VIC

Two Lendlease Retirement Living employees have been named the Retirement Living Council’s best Village Manager and Salesperson in VIC at a function in Melbourne.

Sherman Brown, who works at Burwood Terrace in Burwood East, 17km east of Melbourne’s CBD, was named the State’s best Village Manager.

“This is absolutely amazing. It was unexpected because I was given to understand those who had applied for the title was the largest there had been. Today has just got a whole lot better,” he said.

“I would like to acknowledge the people I work with because they are a tremendous example to me. They remind me to sparkle and shine.”

Peta Smith, who works in sales for Lend Lease Retirement Living’s Abervale, a retirement village in Grovedale, and Windsor Park in St Albans Park, both Geelong.

“I am overwhelmed at this award. It is very humbling and it’s great to be recognised by your peers. You get up every day to do the best of your ability and deliver what needs to be delivered and service those beautiful customers,” Peta said.

“Ï would like to acknowledge my manager Mary Swain, she is definitely the go-to person.”

The pair are in with a chance to win the national titles, along with Jo-Anne Quinn and Joanna Watkins, Justine Regan, Amanda Adams, Lee Ann Alejo and Emily Bey, which will be announced at  the 2023 National Retirement Living Summit on the Gold Coast in June. 

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Best Village Managers and Salespeople of the Year honoured in QLD and SA/NT

The awards for the Retirement Living Council’s best Village Managers and Salespeople in QLD and SA/NT have been announced.

Justine Regan (pictured right), who has worked for Aveo Group for the past nine years, was named QLD Village Manager of the Year. She is also a member of the DCM Institute.

Justine, who works at Robertson Park Retirement Village, in Robertson, an outer southern suburb of Brisbane, said she was “excited and honoured” to win the award.

”I’m so passionate about this industry and I just love my residents so much,” she said.

“I have had amazing mentors.”

Aveo’s Amanda Adams, who works at The Clayfield, in Albion, an inner northeastern suburb of Brisbane, was awarded QLD Salesperson of the Year,Pictured (left to right): Kylie Fitzgerald, Rachel Carver, Karen Snook, Andrew Head, Lee Ann Alejo, Lisa Wood, Leonie Karlsson and Harish Bastian

Pictured (left to right): Kylie Fitzgerald, Rachel Carver, Karen Snook, Andrew Head, Lee Ann Alejo, Lisa Wood, Leonie Karlsson and Harish Bastian

Lee Ann Alejo, who has worked for RetireAustralia for 18 years, was named SA/NT Village Manager of the Year. She is Village Manager of Spring Grove and Wisteria Grove in Adelaide. She is a member of the DCM Institute.

“Receiving this award is an accomplishment that I could only dream of. I share this with all of you. This journey is not mine alone but our journey together,” she said.

RetireAustralia said Lee Ann “is a values-driven leader who embodies care, compassion, and dedication to her residents’ wellbeing.”

This is an amazing achievement and we couldn’t think of a more deserving Village Manager. In her 18 years of service, Lee Ann has connected with residents and team members across many villages and we are confident they will be as proud of Lee Ann as we are.”

Emily Bey (pictured right with Bruce Djite, Executive Director, Property Council, SA), of Levande, won the SA/NT Award for Salesperson of the Year.

“It was an honour to even be nominated in the first place. It feels unreal. I love what I do,” said Emily, who covers three villages – Levande Hillsview, Walnut Grove and The Grange.

The winners, join Jo-Anne Quinn and Joanna Watkins in the running for the National titles which will be announced as part of the 2023 National Retirement Living Summit on the Gold Coast in June.