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Latest industry developments

Share Care: Wellness, Efficiencies and Tax Payer Savings

The RLC has just released a 48 page policy argument for the government and the Federal Department of Health and Aged Care to recognise that retirement villages already provide home support and that a small number of policy changes to the Community and Home support funding programs can save the Government $100 million a year. 

The concept of Shared Care is to take a small portion of a large number of village residents’ Community and Home support packages and apply those funds to the full village, which would deliver economies of scale and investments in wellness supports for all residents.

An example would be instead of say 10 residents each utilising their individual home support packages to be individually taken to the shops to buy their groceries, part of those funds would be used to fund a village bus trip where one bus and one driver takes 10 people to the shops. 

Another example would be for the collective funds to pay for a village nurse, who would not only look after people on Government-funded Packages but also the other village residents and with the better health support, more likely arrest their pending acuity. 

The report also points out that village operators already deliver many of the common services under a Community or Home Support Package, such as home modifications, transport to medical and recreational events, meals and meal preparation, assistive technology and domestic assistance. 

Under a master Home Care Package, why can’t the village expand the delivery of the services and be compensated? The result would be cheaper than a resident receiving the services from an outside home care provider. 

There is a long way to go before Shared Care may be fully embraced by Government, but elements could be announced as early as the May Federal Budget. 

The major achievement is that the Department, therefore the Government, is recognising the role and the opportunity of retirement villages deliver in the care journey. 

The RLC is recommending a trial or pilot. The hope is that can commence soon so that when the new Support at Home program commences in July 2025, there is a platform to expand on.

The sector has moved a long way in the last year or two. And this is needed, because as we reported last Thursday in The SOURCE, in the nine months to September 2023 just 520 new aged care places were added in Australia compared to the Government’s estimate of 8,800 required every year. 

Retirement village ‘beds’, with professional support, can go a long way to fill this gap with the benefit of Shared Care. 

Originally published in The Weekly Source.

Home Care In Retirement Living

Participants in DCM Institute’s Professional Development Program have access to an exclusive webinar ‘Home Care in Retirement Living,” later this month.

The purpose of this webinar is to look at the different ways in which Home Care works in a retirement village setting. We have invited two subject matter experts to provide guidance on the options available to them, and to explore the models that are currently out there across the country. 

For more information on the webinar email: dcmi@thedcmgroup.com.au.

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Latest industry developments

Tributes for Jim Gibbons, past President of the RVRA NSW

Jim had been a member of the RVRA (Retirement Village Residents Association) Board since 2014, President from 2017 to 2021 and since then has been serving as the Immediate Past President.   

The strong relationship the sector has with the Residents Association has with the sector in NSW can be attributed to Jim’s work during his time as President of the RVRA NSW.

He had become a very good personal friend, generous in his time and enthusiastic support of all things that supported retirement village residents and in life in general. He freely gave his time to speak at multiple DCM Institute events, our Village Summits, our LEADERS SUMMITS, our research projects and general background on editorial matters.

We will miss him. 

Craig Bennett, President of the NSW RVRA, joins in to say “All those who knew Jim realised that he was a special person – a counsellor, friend, confidante. And most notably a passionate defender of the rights of residents in retirement villages in NSW.”

The members of the Board are going miss his presence, his smile, his fervour and we ask that you keep Jim’s wife Mary and his family, in your thoughts and prayers at this time.

Craig Bennett, President of the RVRA NSW

Judy Mayfield, President of the ARQRA (The Association of Residents of Queensland Retirement Villages), said was with much sadness when it heard of Jim’s passing. 

Jim worked with both government and industry to present the views of residents and to ensure that their opinions were heard and respected, he contributed to the work of the national Retirement Village Residents’ Association (ARVRA) and was always willing to share his ideas with the other State presidents.  

Our thoughts and prayers go out to his family at this difficult time, he will be missed by all who knew and worked with him.

Judy Mayfield, President of ARQRV

John Beagle, President of the ACT RVRA, said it is shocked and saddened at Jim’s death. 

Our organisation owes its existence to the unfailing guidance Jim provided to assist us to regenerate after COVID-19.  Jim was asked the best way to try and become a viable RVRA.

Over a period of many months, he provided the essential knowledge we needed.  This culminated in Jim being the keynote speaker at the first ever Forum held in the ACT for existing and potential RV residents. 

His presentation was excellent and extremely well received. Up until the week before he became ill he was still providing wise and considered counsel. We will miss him.

John Beagle, President of ACT RVRA

Originally published in The Weekly Source.

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Latest industry developments

Amendment Bill tabled in South Australia

The Bill introduces a series of proposed amendments to the existing Retirement Villages Act 2016 (SA) to provide greater clarity to operators on several matters and to safeguard the rights and interests of residents.

The key changes under consideration:

  • Enhanced Registrar Powers: The Bill suggests providing the Registrar with additional information-gathering powers to strengthen oversight.
  • Increased Transparency in Contracts: Residents can anticipate more detailed residence contracts and disclosure statements, ensuring a clearer understanding of their rights and obligations.
  • Mandatory Terms in Residence Contracts: The introduction of mandatory terms for all residence contracts will standardize agreements across the sector.
  • Deposit Regulation: The Bill proposes regulating the taking of deposits, imposing a cap of $5,000 to prevent excessive financial burdens on residents.
  • Shortened Buyback Period: The statutory buyback period is set to be reduced from 18 months to 12 months plus 30 days, offering quicker resolution for departing residents.
  • Controlled Recurrent Charge Increases: Restrictions on recurrent charge increases to CPI where contracts lack a fixed amount or formula.
  • Sinking Fund Contribution Limits: A cap of 1% of the unit’s current market value per year, not exceeding 12.5%, is proposed for sinking fund contributions upon departure.
  • Limited Alteration Refusals: Grounds for operators to refuse consent to prescribed alterations in a resident’s unit will be restricted.
  • Safety and Insurance Obligations: New obligations regarding village safety and insurance will be introduced for operators.
  • Restricted Scheme Terminations: Operators will face limitations on terminating a retirement village scheme in ‘part’.
  • Expanded Tribunal Powers: The SA Civil & Administrative Tribunal is set to gain enhanced powers to hear and make orders about retirement village disputes.
  • Mandatory Training Requirements: Village operators and staff will be required to undergo mandatory training.
  • Codes of Conduct: The Bill provides for additional codes of conduct to be observed by village operators, managers, staff, and residents.

The Bill remains with the South Australian Parliament with the proposed amendments to take effect at a date to be determined.

Speaking at DCM Institute’s recent Professional Development Day in Adelaide, Vanessa Clarke from the Department of Ageing Well noted that following proclamation, her team would still need to work on the accompanying regulations – which would take some time, and require further consultation.

DCM Institute’s industry partners, MinterEllison, are urging village operators in South Australia to carefully consider the Bill, make any necessary changes to their village contracts, and assess potential impacts on operations. This is to ensure they are prepared when the amendments commence.

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More Participants Join the 1,000 Club

Presented at the recent Professional Development Day held at the Pullman Hyde Park Sydney, the Award is in recognition of Patrick and Chelsea reaching the 1,000 points milestone for their professional development journey with the DCM Institute.

“It is a real privilege to be able to recognise the achievement of Patrick and Chelsea in front of their peers,” said Tiffany Folbigg, Operations Manager for the DCM Institute.

“They join a growing list of village professionals who we have welcomed into the 1,000 Club over the last two years. Professionals who are committed to their own development and success as a leader in their businesses.”

How professional development points work

Each person enrolled in DCM Institute’s Village Manager Professional Development Program accumulates points for the completion of topics and attendance at virtual and face to face events, such as Professional Development Days and Village Summits.

These Professional Development Points sit on an academic transcript that participants can access through the Knowledge Centre and serve as a record of a person’s accomplishment during their ongoing enrolment in the wider program.