The DCM Institute is passionate about adopting new technologies and is excited to partner with Pluss Communities and their new app.
It’s an organisor, calendar, newsletter and much more.
The app allows residents to stay in touch with one another and the village team. Residents can access village news, reserve places at events, complete surveys and log operational requests all in the ‘one-stop app’.
You don’t need to be a big village.
Pluss Communities is offering DCM Institute members the chance to be involved in a working party to customise the app especially for smaller operators.
Anyone interested in taking part in the project, which begins later this month, please contact me at jodiep@dcmmedia.com.au
ARVAS replaces the Lifemark and IRCAS accreditation programs.
This new village accreditation scheme is co-owned by the Property Council of Australia and Leading Age Services Australia (LASA).
It will focus on the expectations of both existing and future residents who choose to live in your retirement villages across all states and territories.
ARVAS will offer more robust quality and operational processes that incorporate six traditional areas, and a new quality area of resident care.
The seven areas are:
Community Management
Human Resource Management
Resident Entry and Exit
Resident Engagement and Feedback
Environment, Services and Facilities
Safety and Security
Resident Care (if applicable)
The new scheme is an extension to the existing Retirement Living Code of Conduct aimed at creating certainty and transparency for those living in retirement communities, including dispute resolution.
Your operator needs to decide to engage with ARVAS for your village.
Here at the DCM Institute, we recognise the importance of the Retirement Living Code of Conduct and ARVAS. We encourage Village professionals to start familiarising yourselves with these frameworks, encourage your operator to participate and begin planning.
And remember, the DCM Institute continues to provide support and tools to enable participants in the Village Manager Professional Development program to better understand and achieve quality standards and processes for their communities.
