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Tag: Village Manager of the Year

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Latest industry developments

Emma Benjamin crowned WA Village Manager of the Year

Emma, who has been employed at the operator of Retirement Living, Residential Aged Care and Rental Accommodation services across Western Australia for over five years, was named WA Village Manager of the Year at a Property Council industry event in Perth last Wednesday (13 March). 

I am deeply grateful for the guidance, inspiration and unwavering support of my colleagues at Masonic Care WA

Emma Benjamin, Village Manager, Masonic Care WA

“Working alongside such a dedicated group not only supports me, but it also inspires me to strive for excellence on a daily basis.” 

A formoer mortgage and finance broker, Emma is now a finalist for the National Village Manager of the Year award, competing against:

This year’s national winner will be announced at the National Retirement Living Awards on the Gold Coast in June.

Categories
Latest industry developments

Race for Village Manager of the Year Heats Up

John Neill, who manages Levande’s Somerton Park, Brighton and Fullarton villages, was awarded SA/NT Village Manager of the Year at a Property Council Retirement Living Outlook event in Adelaide recently.

“It is an interesting time for the industry,” John said.

“With a younger group of people looking at retirement living, it will be interesting to see how the industry evolves over the next five to 10 years.”

He added Levande has “fairly ambitious targets ahead and obviously there is the wellbeing side of things and integration of care”.

Leanne Zannoni, who manages Keyton’s Forest Hills Retirement Village in Nunawading, a suburb 18km east of Melbourne’s CBD, said her team at Forest Hills “have been through a journey the past 12 months and there is another big 12 months to come.”

“My journey in retirement living over the past three years has been a short one so far, but a lovely one and I couldn’t have done it without the support of so many people that I have met and who have supported me,”she said.

“Thank you to the Keyton team, we have had a big year, and our executive team has been amazing.

“They have led with heart, supported everyone along the way and we couldn’t have done it without them.”

In the running for the National Village Manager of the Year, John and Leoni will join:

  • Jodie Shelley, ACT/NSW Village Manager of the Year;
  • Leanne Zannoni, VIC/TAS Village Manager of the Year, and
  • Stephen Pether, Queensland Village Manager of the Year,

This year’s national winner will be announced at the National Retirement Living Awards on the Gold Coast in June.

Categories
Reporting Results

Jessica Maddern wins LASA Village Manager of the Year

A hands on approach and diligence in responding to the concerns of residents are just some of the qualities of LASA Retirement Village Manager of the Year for 2019 Jessica Maddern.

Jessica is the Operations Manager of De Paul Manor Estate, a 79-unit village on the Gold Coast.

Since Jessica took on the role, the Gold Coast village has seen a huge improvement in resident satisfaction, largely due to her professional and friendly approach.

Jessica joined the village part-time as a student finishing her social work degree and took on her current role aged 24. ​

Being a young village manager was both an asset and a challenge – on one hand the residents trusted her, enjoyed her enthusiasm and were grateful for her IT skills. 

But in the early days, residents wrote letters of concern to the Parish and Bishop that she was too young for the role. 

Today however, resident engagement is her absolute priority.

We would also like to acknowledge and congratulate the following finalists:

  • Jack Greathead – Village Manager at Wesley Mission Qld’s Wheller on the Park in Brisbane – VMPD Program member.
  • Vanessa Nugent – Manager at Bolton Clarke’s Westhaven Retirement Village in Toowoomba – VMPD Program member.
  • Deborah Luscombe – Retirement Village Manager at Mt Eymard Retirement Community in Bowral.
  • Raylene Trewartha – Resident Liaison Manager at Good Shepherd Village in Mackay.

Jess will be joining us on the Village Management Professional Development program, as part of her reward. 

Jodie